State Farm® Insurance Agent Bryan Nowlin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Geneva Sipila
June 26, 2025
5
out of
5
rating by Geneva Sipila
"I'm a firm believer in Customer Service and Brant is most certainly top notch. He was very informative, helpful and most certainly patient with me, which made all the difference, in helping me choose Bryan Nowlin State Farm, as my auto insurance company. Brant has simply got what it takes to make a customer feel secure and in good hands. Thanks Brant!"
We responded:
"Thank you for your review, Geneva! I'm happy to hear that Brant provided you with such informative and patient service. It's wonderful to know you feel secure with us as your insurance provider. We’re here to help with any future needs!"
Diana Hicks
June 23, 2025
5
out of
5
rating by Diana Hicks
"I had a wonderful experience at State Farm with Brant Hugley. He was able to complete our needs for a Texas Insuance Policy in no time. I would highly recommend Brant Hugley at Brian Nowlin State Farm Insurance to write your next Texas Policy. 😀 Thank you so much for getting us situated in Texas , Brant. Warm regards, Diana Hicks"
We responded:
"Thank you for your review, Diana! I'm happy to hear that Brant was able to assist you so efficiently with your insurance policy. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Nicole Medina
June 20, 2025
5
out of
5
rating by Nicole Medina
"Marisa is awesome! She helped me get my renters insurance on a tight time crunch, was super responsive to my many requests, and I really appreciate her customer service. Thank you!"
We responded:
"Thank you, Nicole! I'm happy to know you had a positive experience with our office. We’re always here to assist with any insurance needs you may have. Thanks for choosing us!"
ANTONIO BROWN
June 11, 2025
5
out of
5
rating by ANTONIO BROWN
"Marissa, did a wonderful job helping me. Thanks."
We responded:
"Antonio, thank you for your review! I'm happy to hear that Marissa was able to assist you so well. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Macasskie Grogan
June 5, 2025
4
out of
5
rating by Macasskie Grogan
"Anna was a great help getting my insurance to transfer states. She made it super painless and stress free"
We responded:
"Thank you for your feedback, Macasskie! I'm happy to hear that Anna was able to assist you with transferring your insurance smoothly. We appreciate your input and are always here to help with any other needs you might have. Let us know if there's anything else we can do for you!"
alex govea
May 30, 2025
5
out of
5
rating by alex govea
"Bryan was my agent throughout college and he was awesome. His care and passion shows through his fast responses, flexibility, and understanding!"
We responded:
"Thank you, Alex! I'm happy to hear that Bryan made your college years smoother with his attentive service. His dedication to quick responses and flexibility is something we truly value. If you ever need anything else, feel free to reach out!"
Nancy
May 28, 2025
5
out of
5
rating by Nancy
"Britton was great to work with in getting my car insurance changed over to a new vehicle. The transition was easy and he answered all my questions on both occasions when I called. Very happy with this agency!"
We responded:
"Thank you, Nancy, for sharing your experience! I'm glad to hear that Britton made the transition to your new vehicle smooth and answered all your questions. We're happy to have you with us and are here for any future needs or questions you might have."
Ariel Emory
May 15, 2025
5
out of
5
rating by Ariel Emory
"I had the pleasure of speaking with Alexa today and she was so helpful and patient in answering/explaining every question I had! Highly recommend."
We responded:
"Thank you, Ariel, for sharing your feedback! We're pleased Alexa could assist you. We appreciate you taking the time to let us know about your experience. Please contact us if you have any additional questions."
Ryan Hendrickson
May 14, 2025
5
out of
5
rating by Ryan Hendrickson
"Anna was great! I called needing a quote and her efficiency is unmatched. I was covered with a new policy within 20 minutes of making that. Attention to detail when providing me with the knowledge of my coverages. Impressed."
We responded:
"Thank you, Ryan, for sharing your experience! I'm glad to hear that Anna's efficiency and attention to detail made such a positive impression. It's wonderful to know you were covered with a new policy so quickly. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
JAck
May 8, 2025
5
out of
5
rating by JAck
"Brant was a huge in helping me find an auto insurance policy that works best for me and my needs."
We responded:
"Thank you, Jack! I'm happy to hear that Brant was able to assist you in finding the right insurance policy. Our team is always here to help with any future needs or questions you may have."
Seth Peebles
May 1, 2025
5
out of
5
rating by Seth Peebles
"Bryan Nowlin’s agency is top-notch! Marisa Rose was incredibly helpful—she guided me through my auto insurance options, helped me bundle everything, and saved me a good amount of money. Bryan also took the time to explain the importance of life insurance, and now I feel confident knowing my family is protected. Thank you, Bryan, for running such an incredible agency."
We responded:
"Thank you, Seth, for sharing your experience! I'm happy to know that Marisa was able to assist you with your insurance and bundling options. It's great to hear that you feel confident about your family's protection with additional insurance. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Kaleb Castor
April 26, 2025
5
out of
5
rating by Kaleb Castor
"I have known Bryan since college and he is an upstanding, hardworking and trustworthy guy. I finally had enough with progressive raising my rates year over year and switching me to a ACV plan for my roof this year. I reached out to Bryan and I am so thankful I did. I bundled my home insurance and auto insurance with Bryan and got a great deductible and saved money! Hard to do these days with rates of the industry as a whole. Don’t hesitate to reach out to Bryan and ask for a quote. You won’t regret it!"
We responded:
"Kaleb, I'm really happy to hear about your positive experience with our office! It's wonderful that you found a solution that works for you by bundling your insurance. I'm grateful for your trust and support. If you have any questions or need further assistance, don't hesitate to reach out. We're here to help!"
Ryan Belote
April 22, 2025
5
out of
5
rating by Ryan Belote
"Marisa was very helpful today and helped me out tremendously! State Farm has been a blessing for me and my family."
We responded:
"Thank you, Steven, for sharing your experience! I’m delighted to hear that Marisa was able to assist you so effectively. It’s wonderful to know that our services have been beneficial for you and your family. If you ever need further assistance, don’t hesitate to reach out!"
Watcharee Uiprasertwattana
March 20, 2025
5
out of
5
rating by Watcharee Uiprasertwattana
"I really love her Miss Marisa Amazing 🤩 customer service with State Farm I recommended Great person and Great service 💯⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Marisa is indeed amazing! I'm glad you had such a positive experience with her customer service. We appreciate your recommendation and are grateful to have her on our team. If you need any further assistance, feel free to reach out! - Bryan Nowlin - State Farm Insurance Agent, Fort Worth, TX"
Katey Rush
March 13, 2025
5
out of
5
rating by Katey Rush
"Marisa was very helpful getting a vehicle added to my policy!"
We responded:
"Thank you, Katey, for sharing your experience! I'm happy to hear that Marisa was able to assist you with adding a vehicle to your policy. If you have any more questions or need further assistance, feel free to reach out to our office!"
AA&D PressExchange
March 10, 2025
5
out of
5
rating by AA&D PressExchange
"Brant Hughey, was very helpful and answered all my questions and was very professional."
We responded:
"Thank you for sharing your experience with Brant! I'm happy to know he was able to assist you professionally and answer all your questions. If you have any more inquiries or need assistance in the future, feel free to reach out to our office. We're here to help!"
K Landers
March 9, 2025
5
out of
5
rating by K Landers
"Brant is courteous and professional! Very helpful!"
We responded:
"Thank you, K Landers, for your wonderful feedback! I'm delighted to hear that Brant provided you with courteous and professional service. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Luke Baddour
March 8, 2025
5
out of
5
rating by Luke Baddour
"I spoke with Brant Hughey. I wasn’t planning on getting life insurance but he actually helped me see how it made sense and was in my interest even though I’m 29 with no children. He’s a fun guy and knows his stuff"
We responded:
"Thank you, Luke, for sharing your experience! I'm glad Brant was able to provide valuable insights into insurance and make the process enjoyable for you. It's great to know that his expertise made a difference. If you have any more questions or need assistance in the future, feel free to reach out to our office."
Elena Luna
March 7, 2025
5
out of
5
rating by Elena Luna
"Working with Brant on switching my policies to State Farm. He is very nice person and willing to help give me the best coverage for my auto and home insurance."
We responded:
"Thank you, Elena, for your wonderful feedback! I'm glad to hear that Brant was able to assist you with switching your policies and finding the best coverage for your insurance. It's great to know that you found him helpful and pleasant to work with. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Ana Hughey
March 7, 2025
5
out of
5
rating by Ana Hughey
"Worked with Brant on switching my auto and home policies to State Farm. He was not only courteous and professional, he was able to save me money and I am getting better coverage."
We responded:
"Thank you, Ana, for sharing your experience! I'm happy to hear that Brant was able to assist you in switching your policies while also saving you money and providing better coverage. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Ajim Jim
February 11, 2025
1
out of
5
rating by Ajim Jim
"RESPONSE TO THE OWNER, BRYAN NOWLIN. I have just read your response to my review and I am deeply shocked and you very well know that what you have said there is a total lie. I provided all the documents your office requested and if indeed you processed the check(which is not true), how come I've not received it since April of last year, 2024? This is a game of saying you sent it to my previous address when on file, you have my current address. It's inconveniencing reaching out to you at this time. You know very well you have not refunded me and have refused to send the check even after me calling your office several times and you have refused to reply to my emails so I wonder why you are being economical with the truth here. It's been close to a year since and or this response I have just read, just to correct things, I'll escalate this issue to other authorities and make sure you guys don't do this to another client. I've just seen another complaint in the reviews from one of your clients. I also do business just like you and cannot treat my clients like this. WARNING!!! ONE STAR IS BEING GENEROUS. I got a policy for 3 vehicles from this Agency in April, 2024 and a coupled of days later, ALL STATE called me back to renew my policy at a better rate for my 3 vehicles and 2 properties before my coverage lapsed. So I canceled with State farm and Kevin Mallard agreed to refund me the money. It's been a game of cat and mouse ever since from sending the check to the wrong address to deducting money for the days covered (which is not true coz I still had ALL STATE), to keep waiting for the check. I wrote a review a few months ago and the owner, My Bryan Nowlin called me to apologize and promised to address the issue to make sure i receive my refund back. I deleted the review having been convinced that he was a true gentleman but now, he cannot reply to my emails or return my phone calls. I too have a service oriented business and this is totally NOT the way to treat clients especially who may still return in the future. They can keep the money for all i care coz if they really wanted to refund the money since April, this case would have been settled but I thought it wise to warn someone else incase you fall on the same trap. Keep off this Agency."
We responded:
"Thank you for sharing your feedback, Jim. We’re sorry to hear about your frustration and want to clarify a few details regarding your experience. As soon as you requested to cancel your policy, we adjusted the effective dates and processed your refund, ensuring the check was sent to the revised address you provided. We regret that this process took longer than anticipated, and we sincerely apologize for any inconvenience this caused. Our team has made several attempts to contact you via phone and voicemail to confirm whether the refund check reached you. If there are still unresolved issues or additional concerns, we’d be more than happy to work with you to ensure everything is fully addressed. Please feel free to reach out to us directly at [phone number or email]. We value all our clients and aim to provide the best service possible. Your feedback helps us improve, and we hope we can resolve this matter to your satisfaction."
Sara Pine
January 28, 2025
1
out of
5
rating by Sara Pine
"In October I reached out to this agency to get quotes for my home and auto insurance. Kevin Zimmerman gave me great service and with the quotes he gave we decided to go with them. We had some recent repairs done so he said that if we sent in receipts that it would lower our rate to the one he stated. I worked very hard for a week getting these together (contacting contractors is not always easy). I sent him an email with no response. I finally called the office and was informed that he was no longer there. I was then told that the receipts were not enough and I needed affidavits for each. As you can guess I did not understand the reasoning for this. He also told us a 1993 vehicle we had could be insured as an antique. Long story short, we decided to go with another company 16 days into our policies. The office was no longer answering my calls so I called the 1-800 number. They cancelled my auto but advised I would have to deal with the agency to cancel the homeowners and said they would send them a note to call me. They did not call me on 10-17 so I called and have proof that I spoke to someone for 6 minutes and asked them to cancel. I assume they didn’t put this is the system and never did it. I got a bill in November for the entire amount and called again letting them know we had cancelled. It’s now January and they are charging me for 30 days because I didn’t “call to cancel” in time and they can’t back date it. I have called, emailed and even tried the 800 number again to no avail. I will likely just pay it so it doesn’t go to collections and ding my credit but it’s WRONG. Marisa never replied to my last email or ask the owner to call me. I will never use State Farm for anything."
We responded:
"Sara, thank you for taking the time to share your experience. We always strive to provide excellent service and clear communication, and we regret that your experience did not meet your expectations. After reviewing our records, we’d like to clarify a few key details: - Your auto insurance cancellation requests were submitted online and processed promptly in October. - The first request to cancel your homeowners policy was not made until 11/27/2024, which is why the billing timeline was adjusted accordingly based on State Farm’s policy guidelines. - Our team made multiple attempts to provide accurate information regarding your policy, including speaking with your husband, Clay, who confirmed the cancellation details. While we understand that this situation has been frustrating, our team is committed to assisting customers professionally and respectfully. We ask for the same courtesy in return. We’re happy to address any further concerns and ensure all questions are answered. Please feel free to reach out if you’d like to discuss this further."
appalachiantexan
January 16, 2025
5
out of
5
rating by appalachiantexan
"I love this office! They are so helpful and kind. I have my car and home insurance with them. Marisa is a pleasure to work with!"
We responded:
"Thank you so much for your kind words! I'm happy to know that you find our office helpful and kind. It's wonderful to hear that Marisa has been a pleasure to work with. We truly appreciate your trust in us for your insurance needs. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Emma Williams
December 18, 2024
5
out of
5
rating by Emma Williams
"Marisa is so sweet over the phone and helped me save on my policy!!"
We responded:
"I'm happy to hear that Marisa was able to assist you and help save on your policy, Emma! Her dedication to providing excellent service is truly appreciated. "
Lindsey Harris
December 7, 2024
5
out of
5
rating by Lindsey Harris
"Bryan assisted me in finding my best fit for my insurance. He was respectful, kind, and someone who thoroughly explained each option that was available for me. I could not recommend him enough!"
We responded:
"Lindsey, thank you so much for your wonderful review! I'm glad I could help you find the best insurance fit. It's great to know you felt respected and well-informed throughout the process. If you ever have any more questions or need further assistance, don't hesitate to reach out. We're here for you!"