State Farm® Insurance Agent Bryan Nowlin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Watcharee Uiprasertwattana
March 20, 2025
5
out of
5
rating by Watcharee Uiprasertwattana
"I really love her Miss Marisa Amazing 🤩 customer service with State Farm I recommended Great person and Great service 💯⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Marisa is indeed amazing! I'm glad you had such a positive experience with her customer service. We appreciate your recommendation and are grateful to have her on our team. If you need any further assistance, feel free to reach out! - Bryan Nowlin - State Farm Insurance Agent, Fort Worth, TX"
Katey Rush
March 13, 2025
5
out of
5
rating by Katey Rush
"Marisa was very helpful getting a vehicle added to my policy!"
We responded:
"Thank you, Katey, for sharing your experience! I'm happy to hear that Marisa was able to assist you with adding a vehicle to your policy. If you have any more questions or need further assistance, feel free to reach out to our office!"
AA&D PressExchange
March 10, 2025
5
out of
5
rating by AA&D PressExchange
"Brant Hughey, was very helpful and answered all my questions and was very professional."
We responded:
"Thank you for sharing your experience with Brant! I'm happy to know he was able to assist you professionally and answer all your questions. If you have any more inquiries or need assistance in the future, feel free to reach out to our office. We're here to help!"
K Landers
March 9, 2025
5
out of
5
rating by K Landers
"Brant is courteous and professional! Very helpful!"
We responded:
"Thank you, K Landers, for your wonderful feedback! I'm delighted to hear that Brant provided you with courteous and professional service. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Luke Baddour
March 8, 2025
5
out of
5
rating by Luke Baddour
"I spoke with Brant Hughey. I wasn’t planning on getting life insurance but he actually helped me see how it made sense and was in my interest even though I’m 29 with no children. He’s a fun guy and knows his stuff"
We responded:
"Thank you, Luke, for sharing your experience! I'm glad Brant was able to provide valuable insights into insurance and make the process enjoyable for you. It's great to know that his expertise made a difference. If you have any more questions or need assistance in the future, feel free to reach out to our office."
Elena Luna
March 7, 2025
5
out of
5
rating by Elena Luna
"Working with Brant on switching my policies to State Farm. He is very nice person and willing to help give me the best coverage for my auto and home insurance."
We responded:
"Thank you, Elena, for your wonderful feedback! I'm glad to hear that Brant was able to assist you with switching your policies and finding the best coverage for your insurance. It's great to know that you found him helpful and pleasant to work with. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Ana Hughey
March 7, 2025
5
out of
5
rating by Ana Hughey
"Worked with Brant on switching my auto and home policies to State Farm. He was not only courteous and professional, he was able to save me money and I am getting better coverage."
We responded:
"Thank you, Ana, for sharing your experience! I'm happy to hear that Brant was able to assist you in switching your policies while also saving you money and providing better coverage. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Ajim Jim
February 11, 2025
1
out of
5
rating by Ajim Jim
"RESPONSE TO THE OWNER, BRYAN NOWLIN. I have just read your response to my review and I am deeply shocked and you very well know that what you have said there is a total lie. I provided all the documents your office requested and if indeed you processed the check(which is not true), how come I've not received it since April of last year, 2024? This is a game of saying you sent it to my previous address when on file, you have my current address. It's inconveniencing reaching out to you at this time. You know very well you have not refunded me and have refused to send the check even after me calling your office several times and you have refused to reply to my emails so I wonder why you are being economical with the truth here. It's been close to a year since and or this response I have just read, just to correct things, I'll escalate this issue to other authorities and make sure you guys don't do this to another client. I've just seen another complaint in the reviews from one of your clients. I also do business just like you and cannot treat my clients like this. WARNING!!! ONE STAR IS BEING GENEROUS. I got a policy for 3 vehicles from this Agency in April, 2024 and a coupled of days later, ALL STATE called me back to renew my policy at a better rate for my 3 vehicles and 2 properties before my coverage lapsed. So I canceled with State farm and Kevin Mallard agreed to refund me the money. It's been a game of cat and mouse ever since from sending the check to the wrong address to deducting money for the days covered (which is not true coz I still had ALL STATE), to keep waiting for the check. I wrote a review a few months ago and the owner, My Bryan Nowlin called me to apologize and promised to address the issue to make sure i receive my refund back. I deleted the review having been convinced that he was a true gentleman but now, he cannot reply to my emails or return my phone calls. I too have a service oriented business and this is totally NOT the way to treat clients especially who may still return in the future. They can keep the money for all i care coz if they really wanted to refund the money since April, this case would have been settled but I thought it wise to warn someone else incase you fall on the same trap. Keep off this Agency."
We responded:
"Thank you for sharing your feedback, Jim. We’re sorry to hear about your frustration and want to clarify a few details regarding your experience. As soon as you requested to cancel your policy, we adjusted the effective dates and processed your refund, ensuring the check was sent to the revised address you provided. We regret that this process took longer than anticipated, and we sincerely apologize for any inconvenience this caused. Our team has made several attempts to contact you via phone and voicemail to confirm whether the refund check reached you. If there are still unresolved issues or additional concerns, we’d be more than happy to work with you to ensure everything is fully addressed. Please feel free to reach out to us directly at [phone number or email]. We value all our clients and aim to provide the best service possible. Your feedback helps us improve, and we hope we can resolve this matter to your satisfaction."
Sara Pine
January 28, 2025
1
out of
5
rating by Sara Pine
"In October I reached out to this agency to get quotes for my home and auto insurance. Kevin Zimmerman gave me great service and with the quotes he gave we decided to go with them. We had some recent repairs done so he said that if we sent in receipts that it would lower our rate to the one he stated. I worked very hard for a week getting these together (contacting contractors is not always easy). I sent him an email with no response. I finally called the office and was informed that he was no longer there. I was then told that the receipts were not enough and I needed affidavits for each. As you can guess I did not understand the reasoning for this. He also told us a 1993 vehicle we had could be insured as an antique. Long story short, we decided to go with another company 16 days into our policies. The office was no longer answering my calls so I called the 1-800 number. They cancelled my auto but advised I would have to deal with the agency to cancel the homeowners and said they would send them a note to call me. They did not call me on 10-17 so I called and have proof that I spoke to someone for 6 minutes and asked them to cancel. I assume they didn’t put this is the system and never did it. I got a bill in November for the entire amount and called again letting them know we had cancelled. It’s now January and they are charging me for 30 days because I didn’t “call to cancel” in time and they can’t back date it. I have called, emailed and even tried the 800 number again to no avail. I will likely just pay it so it doesn’t go to collections and ding my credit but it’s WRONG. Marisa never replied to my last email or ask the owner to call me. I will never use State Farm for anything."
We responded:
"Sara, thank you for taking the time to share your experience. We always strive to provide excellent service and clear communication, and we regret that your experience did not meet your expectations. After reviewing our records, we’d like to clarify a few key details: - Your auto insurance cancellation requests were submitted online and processed promptly in October. - The first request to cancel your homeowners policy was not made until 11/27/2024, which is why the billing timeline was adjusted accordingly based on State Farm’s policy guidelines. - Our team made multiple attempts to provide accurate information regarding your policy, including speaking with your husband, Clay, who confirmed the cancellation details. While we understand that this situation has been frustrating, our team is committed to assisting customers professionally and respectfully. We ask for the same courtesy in return. We’re happy to address any further concerns and ensure all questions are answered. Please feel free to reach out if you’d like to discuss this further."
appalachiantexan
January 16, 2025
5
out of
5
rating by appalachiantexan
"I love this office! They are so helpful and kind. I have my car and home insurance with them. Marisa is a pleasure to work with!"
We responded:
"Thank you so much for your kind words! I'm happy to know that you find our office helpful and kind. It's wonderful to hear that Marisa has been a pleasure to work with. We truly appreciate your trust in us for your insurance needs. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Emma Williams
December 18, 2024
5
out of
5
rating by Emma Williams
"Marisa is so sweet over the phone and helped me save on my policy!!"
We responded:
"I'm happy to hear that Marisa was able to assist you and help save on your policy, Emma! Her dedication to providing excellent service is truly appreciated. "
Lindsey Harris
December 7, 2024
5
out of
5
rating by Lindsey Harris
"Bryan assisted me in finding my best fit for my insurance. He was respectful, kind, and someone who thoroughly explained each option that was available for me. I could not recommend him enough!"
We responded:
"Lindsey, thank you so much for your wonderful review! I'm glad I could help you find the best insurance fit. It's great to know you felt respected and well-informed throughout the process. If you ever have any more questions or need further assistance, don't hesitate to reach out. We're here for you!"
Hunter Weber
December 5, 2024
5
out of
5
rating by Hunter Weber
"Marisa is truly the best agent I’ve ever talked to. I will recommend her to everyone I possibly can. She’s extremely nice, caring and wise. She will be my agent for as long as possible. Thank you again Marisa!!"
We responded:
"Marisa will be delighted to hear your kind words, Hunter! We're so happy that you had such a positive experience with her. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. Thank you for your trust and support!"
Taylor Jones
November 20, 2024
5
out of
5
rating by Taylor Jones
"Anna is amazing, she is always on top of anything I need, and gets it back to me with a quick turn around"
We responded:
"Thank you, Taylor! We're so glad to hear that Anna has been such a great help to you. Providing prompt and reliable service is something we take pride in, and it's wonderful to know Anna is meeting your needs so well. We appreciate your feedback and your trust in us! - Bryan Nowlin - State Farm Insurance Agent, Fort Worth, TX"
Mike Brown
November 19, 2024
5
out of
5
rating by Mike Brown
"If you are shopping around for insurance you definitely need to talk to Marisa. I shop around every year it seems. After working with Marisa today on my home and auto I can say I will never shop around again. I will just renew. The work she did without me even being a customer today was 5 stars. I myself am a Regional Manager for a large company and I can’t tell you how rare it is to find someone like Marisa. Trust me when I say there is no one better that I have worked with the past 15 years."
We responded:
"Mike, thank you for sharing your experience! I'm glad to hear that Marisa provided exceptional service with your home and auto insurance needs. It's wonderful to know that her dedication and professionalism stood out to you, especially given your extensive experience in management. We appreciate your trust and look forward to assisting you in the future. If you have any further questions or need assistance, our office is always here to help. - Bryan Nowlin - State Farm Insurance Agent, Fort Worth, TX"
Stevie Rose
November 1, 2024
5
out of
5
rating by Stevie Rose
"Marisa was very helpful in helping me get my rates lower and was also super sweet!!"
We responded:
"Marisa is indeed a valuable member of our team, and I'm happy she could assist you in lowering your rates. We're grateful for your kind words and are always here to help with any future needs. Thanks for sharing your experience! - Bryan Nowlin - State Farm Insurance Agent, Fort Worth, TX"
Martha Mcginnis
October 21, 2024
5
out of
5
rating by Martha Mcginnis
"Marissa was amazing and quick to help me thank you so much!!!!"
We responded:
"Martha, thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
Kathy Kinney
October 18, 2024
5
out of
5
rating by Kathy Kinney
"I recently changed from another insurance provider to State Farm. I am thrilled at the savings and the customer service is excellent. Marisa promptly answered the phone (how often does that happen these days??). She was super friendly, answered my questions and offered to help further. One reason I switched to State Farm is the testimony of a friend who had a fire. State Farm not only took care of everything but they showed that they really cared about this family. Not the case with every insurance provider! I highly recommend."
We responded:
"Kathy, thank you for sharing your experience! I'm glad to hear about the savings you've found and the excellent customer service you received. Marisa is indeed a valuable part of our team, and it's wonderful to know she was able to assist you promptly and friendly. Your friend's positive experience with State Farm during a challenging time is a testament to our commitment to our customers. We appreciate your recommendation and are here for any future needs or questions you may have. - Bryan Nowlin - State Farm Insurance Agent, Fort Worth, TX"
Ovun 444
October 1, 2024
5
out of
5
rating by Ovun 444
"Great communication with me and a really exceptional customer service."
We responded:
"Thank you for your kind words! I'm glad you appreciated our communication and customer service. We're always here to assist you with any future needs. - Bryan Nowlin - State Farm Insurance Agent, Fort Worth, TX"
Flor Ballesteros
September 18, 2024
5
out of
5
rating by Flor Ballesteros
"Anna helped my mom over the phone to get her policy changed, she went above and beyond, her customer service is exceptional, we have experienced terrible customer service from our prior insurance company, we are absolutely happy with State Farm, thank you Anna for being so patient and kind with my mom ♥️"
We responded:
"Thank you, Flor, for sharing your experience! I'm glad Anna could assist your mom with her policy change and provide exceptional customer service. It's wonderful to know that you are happy with our service, especially after your previous experiences. We appreciate your kind words and look forward to continuing to support you and your family. If you need any further assistance, don't hesitate to reach out. - Bryan Nowlin - State Farm Insurance Agent, Fort Worth, TX"
Mark Winkelblech
September 17, 2024
5
out of
5
rating by Mark Winkelblech
"Marisa was very knowledgable and helpful and very gracious. It was a great experience doing business with her."
We responded:
"Mark, thank you for your wonderful review! I'm glad to hear that Marisa was knowledgeable, helpful, and gracious during your visit. We appreciate your business and are always here to assist with any future needs. - Bryan Nowlin - State Farm Insurance Agent, Fort Worth, TX"
T Thomas
September 13, 2024
5
out of
5
rating by T Thomas
"I love my agents at State Farm. The customer service they provide is top notch. Always on top of insurance charges and discounts to save you money."
We responded:
"Thank you for the review! Your feedback is important to us and we value the chance to provide you with high-quality coverage."
Domingo Garcia
September 6, 2024
4
out of
5
rating by Domingo Garcia
"We have been clients of Mr. Nowlin for almost two years now. His Account Managers are always quick to respond and provide great service. Recently we have been working with Marisa Rose Peebles on an adjustment to our auto policy. She was helpful, thorough and resolved our issue as quick as she could. Between the great service and affordable rates our family is very happy. I definitely recommend Mr. Nowlin and his team."
We responded:
"Thank you, Domingo, for your positive feedback and for being with us for almost two years. I'm glad to hear that Marisa was helpful and thorough in resolving your auto policy adjustment. We appreciate your recommendation and are happy that our service and rates meet your family's needs. If you have any further questions or need assistance, our office is always here to help! - Bryan Nowlin - State Farm Insurance Agent, Fort Worth, TX"
MOHAMMAD GAZIANI
September 3, 2024
5
out of
5
rating by MOHAMMAD GAZIANI
"Thank you Marisa Rose for the excellent service today. I wanted to update Auto Insurance Policy and Marisa provided the updated quote and upon detailed review approval she sent the temporary insurance card in short time. Appreciated all the help with prompt reply!"
We responded:
"Mohammad, thank you for your kind words! I'm glad Marisa could assist you with updating your auto insurance policy promptly and efficiently. We appreciate your feedback and are always here to help with any future needs. - Bryan Nowlin - State Farm Insurance Agent, Fort Worth, TX"
edel jimenez
September 3, 2024
5
out of
5
rating by edel jimenez
"Love the service , ❤️"
We responded:
"Thank you, Edel! I'm glad you love the service. Your support means a lot to us. If you ever need anything, we're here to help. - Bryan Nowlin - State Farm Insurance Agent, Fort Worth, TX"